Under Section 14 (1) of the Massage Establishment Rules 2018, a licensee must require all customers to furnish the following particulars to the licensee before providing any massage services to the customer:
the customer's full name
the customer's identity card number or passport details
the customer's nationality
the date and time of the customer's arrival at the massage establishment
We focus on improving the quality of our services. We won't force customers to do things they don't like and explain why.
Hope you can understand our difficulties!